About The Project Team size: 5+8 Solution SLA: 99.7% Same day solution: 98.4% Monthly records: 900 Records per person: 13.2 Call handling: 82.5% Scope A team of five provides remote support to end-users with L1 desktop support services. Nine people…
Read more
About The Project Team size: 13 Solution SLA: 99.6% Same day solution: 97.8% Monthly records: 5,140 Solution time: 7.6 hours Daily records: 171 Scope OS Management Data Centre Services Backup Management Linux/Unix Management Virtualisation Service New SCCM structure setup Gamification app activation
Read more
The client, Vestel, required an application to manage the conveyance usage of its employees. We developed an exhaustive cross-platform project for the client factory’s personnel. They could now call for taxis easily, and the client could monitor pick-ups and track…
Read more
Using our expertise in ASP.NET MVC, Quartz.NET and CRON alphabet, we developed a web application wherein tasks were automatically assigned as required by the client. Additionally, the results of the task data were used to generate comprehensive Excel and graphical…
Read more
In order to introduce the features of the S-Pen device of Samsung’s Note 8 smartphone, we integrated vMerch Motion, one of our IoT products, with the pen and created a hands-on customer experience. Additionally, Samsung wanted to promote their new…
Read more